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I eagerly anticipate my box. But have been disappointed lately. Books do not seem to be consistent with the French only theme. The lavender infuser did not work, the exfoliate gel had a horrible fragrance.

 

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Dear Cindy

Thank you for taking the time to leave your message.  We are very sorry if you didn’t like this box, which has been probably our most popular so far!

The book was all about the experience of arriving and settling into life in France.  It’s true that the author, Jamie Beck, is American, but we also announced well ahead of time that we were collaborating with Jamie, and so we thought it would be clear that there was an american element to curating this box.

I’m very sorry to hear that the diffuser didn’t work.  All you need to do, is apply a couple of drops of the lavender oil to the ceramic disc, and place in a cupboard or drawer.  I think you’ll find that the scent diffuses in a pleasant but not overpowering manner.   Please let us know if you still have a problem with this.

Finally, for the body scrub.  We deliberately search out high quality products, using natural ingredients.   It’s true that there is no overpowering. ‘perfume’ to the scrub, but we love the way it leaves skin so soft and smooth.   Allowing you to apply your own scent, without worrying about it conflicting with the fragrance of the scrub.

Like all our clients, your custom is precious to us.  I sincerely hope that I have addressed some of your concerns and that you will enjoy the other boxes planned for the year ahead.

Kindly

Sharon

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