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This was the first subscription Box I purchased. I had previously ordered a number of items before the box was shipped. I was really looking forward to the box but unfortunately was pretty disappointed. I love the pepper mills but hate the color. There were 3 color choices in the pepper mills and they sent the color I would never buy. Red or white would have been fine. The mug as well..blue or white..white would have been fine. I am not a blue person at all. If there are color options you should have a choice. I will give them to my daughter..she is a blue person. I do love the website…love the idea of the box..and love so many of their products. Will keep ordering from the website but probably wont do the box again.

 

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Bonjour Karen,

Thank you so much for your feedback! We truly appreciate you giving our box a try and are so glad to hear you love the website and many of our products.

We completely understand that personal preferences, especially with colors, play a big role in enjoyment. As a small team curating these boxes, it’s quite difficult for us to offer customization while maintaining the surprise and discovery element that so many of our clients enjoy. That said, we’re always listening and looking for ways to improve!

We’re happy to hear your daughter will enjoy the pieces, and we hope to continue bringing you beautiful finds through our boutique. Thank you again for your support—it means the world to us!

With warm regards,
The MFCH Box & Boutique Team

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